Shipping policy


At DILKASH Handloom Batala, we carefully pack every order to ensure that your handloom products reach you safely and in excellent condition.

Domestic Shipping – India

  • We offer shipping across India.
  • Orders are generally dispatched within 2–4 business days after payment confirmation.
  • Delivery usually takes approximately 3–7 business days after dispatch, depending on the delivery location.
  • Remote or difficult-to-reach locations may require additional delivery time.
  • Once your order has been shipped, you will receive tracking details whenever available.
  • Delivery timelines may be affected by weekends, public holidays, weather conditions, or circumstances beyond our control.

International Shipping

  • We offer international shipping to selected countries.
  • International orders are generally dispatched within 2–4 business days after payment confirmation.
  • International delivery times may vary depending on the destination, shipping service, customs clearance, and local postal services.
  • Any customs duties, import taxes, VAT, or other charges imposed by the destination country are the responsibility of the customer.
  • Customers are responsible for providing accurate delivery and contact information.

Shipping Charges

Shipping charges are calculated at checkout based on the destination, order weight, and available shipping service.

Any free-shipping offer will be clearly mentioned on the respective product or promotional page.

Order Tracking

Once your order is dispatched, tracking information will be shared with you through the contact details provided at checkout, where tracking is available.

Incorrect Address

Please make sure your shipping address, phone number, and other delivery details are correct before placing your order.

If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply for re-shipping the order.

Delayed or Lost Shipments

While we work with reliable shipping partners, occasional delays may occur due to circumstances beyond our control.

If your shipment appears to be significantly delayed or lost, please contact us at the earliest with your order number so that we can assist you.

Damaged Package

If your package appears damaged at the time of delivery, please take photographs/videos of the package before opening it and contact us as soon as possible.

For assistance regarding shipping, please contact us through the contact details provided on our website.

DILKASH Handloom Batala
South City Phase 1, near Bajwa Computer,
Umarpura Road, Batala – 143505, Punjab, India